The uu88 takes every player's privacy seriously. This document explains clearly and directly what data we collect, how we use it, who we may share it with, and what your rights are as a personal data subject, in accordance with the Lei Geral de Proteção de Dados (LGPD).
Six pillars that define our approach to privacy and security
All data transmitted between your device and the uu88 is protected by 256-bit SSL encryption — the same standard used by Brazil's largest banks. Your passwords are never stored in plain text; we apply one-way hashing algorithms to ensure that not even our own team can access your password.
The uu88 fully respects the data subject rights set out in the LGPD. You can request access to your data, ask for corrections to inaccurate information, request portability, or ask for the deletion of your personal data — all via email or support chat, without unnecessary red tape.
The uu88 does not sell, rent, or trade players' personal data to third parties for commercial purposes. When data sharing is necessary for platform operations — such as payment processing via Pix, boleto, or card — it is done exclusively with partners operating under confidentiality agreements.
This Policy is in compliance with the Lei Geral de Proteção de Dados Pessoais (Law No. 13.709/2018). The uu88 applies the appropriate legal basis for each data processing purpose, whether that is compliance with a legal obligation, performance of a contract, or the platform's legitimate interest.
When you deposit via Pix, boleto, card, PicPay, or Mercado Pago, the transaction is processed directly through the financial system regulated by the Banco Central do Brasil. The uu88 only receives payment confirmation — it never has access to your full banking details or account credentials.
The uu88 retains personal data only for as long as necessary to fulfill the purposes described in this Policy or to comply with legal obligations — such as tax and regulatory requirements. When data is no longer needed and there is no legal obligation to retain it, it is securely and irreversibly deleted.
The LGPD guarantees these rights to all Brazilian players on the platform
Request a copy of all personal data uu88 holds about you.
Request the correction of incomplete, inaccurate or outdated information in your account.
Request the deletion of your personal data, except where retention is required by law.
Receive your data in a structured format for transfer to another service.
Find out which entities uu88 has shared your data with and why.
Object to certain data processing activities based on legitimate interest.
Request the temporary restriction of the processing of your data in cases provided for by law.
Request a review of automated decisions that affect your interests.
To exercise any of these rights, please contact us at suporte@uu88-play.net or via live chat available on the platform.
Full transparency on every category of data processed by the platform
| Data category | Examples | Purpose | Legal basis (LGPD) |
|---|---|---|---|
| Registration data | Full name, CPF, date of birth, email, phone number, address | Account creation and management; identity verification; fraud prevention | Contract performance; legal obligation |
| Financial data | Payment method, Pix key, deposit and withdrawal history via Pix, boleto, card, PicPay, Mercado Pago, TED | Transaction processing; anti-money laundering; Banco Central compliance | Contract performance; legal obligation |
| Platform usage data | Betting history, games accessed, crash games played, session duration, gaming preferences | Experience personalization; detection of problematic behavior; responsible gambling | Legitimate interest; contract performance |
| Device and access data | IP address, browser type, operating system, mobile device identifier | Account security; fraud detection; technical diagnostics | Legitimate interest; legal obligation |
| Identity verification data (KYC) | Government-issued ID (RG, CNH, passport), selfie, proof of address | Age verification; fraud prevention; regulatory compliance | Legal obligation; performance of a contract |
| Communication data | Support chat history, emails sent, complaints filed | Support service delivery; dispute resolution; ongoing improvement of customer care | Contract performance; legitimate interest |
Important: By using any service of the uu88 — including account creation, Pix deposits, Sports Betting, and casino games — you confirm that you have read and understood this Privacy Policy. If you do not agree with the terms described here, please do not use the platform.
The controller of personal data collected through the platform uu88, accessible at uu88-play.net, is the company responsible for operating the platform in Brazil. For the purposes of this Policy, the data controller is identified as uu88 and can be reached at suporte@uu88-play.net or via the live chat available 24 hours a day on the platform.
The uu88 is an online entertainment platform specializing in Sports Betting — covering Brasileirão Série A, Copa do Brasil, Libertadores, MMA/UFC and NBB — and casino games, including slots, roulette, crash games and Live Casino. The entire operation is focused on the Brazilian market and services are provided exclusively in the national currency (BRL), with local payment methods such as Pix, boleto bancário, credit and debit cards, PicPay, Mercado Pago and TED.
At the time of registration and throughout your use of the platform, the uu88 collects the following categories of personal data that you actively provide:
By accessing the uu88 via mobile or desktop, we automatically collect technical data necessary for the platform's secure operation:
The uu88 records your full betting history — football, MMA, e-sports, live casino, crash games, roulette, and other categories —, the games you accessed, amounts wagered, results obtained, and platform usage patterns. This data is used to personalize your gaming experience and to identify signs of problem gambling, in line with our responsible gaming policy.
The uu88 processes your personal data exclusively for the purposes listed below, always on an appropriate legal basis in accordance with the LGPD:
The uu88 does not use your personal data to make fully automated decisions that produce legal effects or significantly affect your interests without the possibility of human review.
The uu88 does not sell, rent, or otherwise commercialize players' personal data. Data is shared with third parties only in the situations below, and always limited to what is strictly necessary for each purpose:
To operate the platform, the uu88 uses service providers that have limited access to personal data solely to perform their functions:
The uu88 may share personal data with Brazilian public authorities when required by law, by court order, or to meet regulatory obligations — such as disclosures to COAF (Financial Activities Control Council) related to anti-money laundering compliance.
In the event of a merger, acquisition, or asset transfer involving the uu88, players' personal data may be transferred to the new controller, provided the same protections described in this Policy are maintained. Players will be notified in advance of any material change.
The uu88 adopts technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, alteration or improper disclosure. Key measures include:
Although the uu88 makes every effort to protect your data, no system is completely impenetrable. For this reason, we recommend keeping your password confidential, not sharing it with anyone, and contacting our support team immediately if you suspect unauthorized access to your account.
The uu88 will never ask for your password by email, chat, or phone. If you receive any communication requesting your password, disregard it and notify us immediately through support.
Cookies are small text files stored in your browser or device when you access uu88. They help us keep you logged in, remember your preferences and understand how the platform is used so we can continuously improve it.
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the proper functioning of the platform uu88, including access to your account and the processing of bets and payments.
The uu88 retains your personal data only for as long as necessary for the purposes that justified its collection, in accordance with the following criteria:
When your data is no longer needed for any of the above purposes and there is no legal obligation to retain it, the uu88 permanently and securely deletes it using methods that prevent recovery.
The uu88 is a platform intended exclusively for users aged 18 and over. We do not knowingly collect personal data from minors. If we determine that an account was created by a minor, it will be closed immediately and any collected data will be deleted, unless retention is required by law.
If you believe that a minor has created an account on uu88 using your data or accessed the platform without authorization, please contact us immediately at suporte@uu88-play.net so that action can be taken without delay.
Parents or legal guardians who identify unauthorized access by minors to the platform may request the immediate deletion of any collected data. The uu88 is committed to handling these requests on a priority basis.
The General Data Protection Law (Law No. 13.709/2018) grants you, as a personal data subject, the following rights regarding the processing carried out by the uu88:
To exercise any of these rights, contact us at suporte@uu88-play.net with the subject line "LGPD Rights – [your full name]" or reach our support team via live chat. The uu88 will respond to requests within the timeframes set out by the LGPD, generally within 15 calendar days from receipt of the request.
To protect your information, requests for access, deletion or data portability may require identity verification before being processed. This procedure safeguards you against fraudulent requests made in your name.
In some cases, to deliver the services of the uu88, personal data may be transferred to servers or service providers located outside Brazil. When this occurs, the uu88 ensures that such transfers are carried out in compliance with LGPD requirements, applying appropriate safeguards such as specific contractual clauses that guarantee a level of protection equivalent to that required by Brazilian law.
The uu88 does not transfer sensitive financial data — such as Pix keys, card details, or PicPay and Mercado Pago credentials — outside the financial system regulated by the Banco Central do Brasil. This data is processed exclusively within the national banking infrastructure.
The uu88 may update this Policy periodically to reflect changes in the services offered, applicable legislation, new privacy practices, or in response to directives from the Autoridade Nacional de Proteção de Dados (ANPD). The date of the last update will always be displayed at the top of this document.
When significant changes are made, players will be notified via their registered email or through a prominent notice on the platform before the new version takes effect. Continued use of the uu88 following the publication of any changes constitutes acceptance of the updated version of this Policy.
The most current version of this Privacy Policy will always be available at uu88-play.net/privacy-policy. If you disagree with any changes, you must close your account before the new version takes effect and exercise your data subject rights as described in section 9 of this document.
The uu88 has appointed a Data Protection Officer (DPO) as required by the LGPD, responsible for handling data subject requests and maintaining communication with the Autoridade Nacional de Proteção de Dados (ANPD).
To contact the Data Protection Officer or to exercise any right set out in this Policy, please use the channels below:
If, after contacting the uu88, you feel your request was not adequately addressed, you have the right to file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD), in accordance with the procedures available on the authority's official portal.
Current version: January 2026. This Policy forms part of the Terms and Conditions of uu88 by reference. Please also visit our Responsible Gambling.
The questions our support team receives most often, answered directly
Available channels for personal data requests
For formal requests regarding access, correction, deletion, or data portability: suporte@uu88-play.net — subject line "Privacy LGPD".
Quick questions about privacy, cookies, or how your data is used: reach our support team via 24-hour chat inside the uu88.
Find immediate answers to the most common questions about privacy, security, and personal data in our Frequently Asked Questions.
Also see our Terms and Conditions and the Responsible Gambling to understand how uu88 operates.
256-bit SSL encryption, LGPD compliance, secure Pix through Brazil's banking system and 24-hour support in Portuguese. Create your account and deposit from BRL 10.00 via Pix.